This LGBTQ+ CEO Built a Brand on Honesty. It Started With One Personal Video. I spent years helping people show the heart behind their business — but I wasn't showing mine, and the day I finally did changed how I lead.

By Trevor Rappleye Edited by Carl Stoffers

Key Takeaways

  • When leaders are open about who they are, it gives teams and clients permission to do the same — creating stronger relationships and results.
  • In a world full of branding noise, the truth stands out. Being real is one of the most effective tools in sales and leadership.
  • For LGBTQ+ founders, being seen isn’t just about identity — it’s about setting the tone for inclusive, values-driven business practices.

Opinions expressed by BIZ Experiences contributors are their own.

I didn't fully realize I could embrace my identity as a gay man until I discovered the power of storytelling, the power of being real. The realization that people do business with people, not brands, changed everything for me. I spent years filming other people's stories, helping them show the heart behind their business. But I wasn't showing mine and the day I finally did changed how I lead, how I sell and how I'm building a company that reflects who I really am.

The story begins with me

It started in Long Beach, California. Every Wednesday, I used to film on the beach. It was peaceful, personal and the perfect setting to start something different. I set up a camera and hit record for a "Who Am I" video. Then I filmed an "It Gets Better" video. In the middle of talking about my journey, I nearly cried. That moment showed me how much I had been holding back. Then, it hit me: If I'm going to help brands tell their stories with honesty, I have to start by telling my own.

Before that moment, I kept my personal life mostly quiet. When people asked if I had a girlfriend or wife, I'd just smile and move on. I wasn't lying, but I also wasn't correcting them. Why should they care? Why should I? That's what I told myself. But what I've learned over time is that these little silences stack up. They build a wall between who you are and how you lead.

So in 2018, I made the decision to show up fully. I filmed a series of "Meet the Team" videos. I talked about my story, my values and who I am beyond the CEO title. For the first time, I brought a boyfriend to the office. It felt like a huge deal. Not because anyone made it one, but because I had never done that before. It was personal, it was powerful and it was the start of my leading with authenticity.

If your CEO can be honest about who they are, so can your team. It creates permission and builds trust.

Being an LGBTQ+ founder has taught me that people follow real people. It is not about rainbow logos or a DEI checklist, it's about presence. If your CEO can be honest about who they are, so can your team. It creates permission and builds trust. It opens space for everyone else to be just a little more human.

At FranchiseFilming, we do not embed inclusion through policies, we embed it through values. I do not hire based on labels, I hire people who are authentic and on time. People who care and who show up. If you are fake or just playing a part, you will not thrive here — that's our culture.

Image Credit: Trevor Rappleye

One of the moments I felt proudest was at a team quarterly dinner. My fiancé came with me. I looked around the table, watching my team talk, laugh and connect. There was no awkwardness, no performance. Just real people being themselves. That is what leadership looks like. It's quiet, human and real.

I have learned that real and rooted kindness is stronger than judgment.

That commitment to realness bleeds into how we do storytelling. We do not use scripts or rely on fancy jargon or forced soundbites. We film real people sharing real stories. That is why our content works. It's not flashy, but it's honest. That approach started with me — it had to. You cannot build a business rooted in authenticity if you are still hiding part of yourself, you have to go first.

In my career, I have mostly been lucky. I have not faced much backlash in the professional world. But I remember one moment clearly. I was holding hands with my partner at Bubba Gump's in Long Beach. A couple pointed at us and laughed, even took a photo. If I could go back, I would not shrink. I would wave. Smile. Maybe even buy them a shot. I have learned that kindness, real and rooted kindness, is stronger than judgment. And thankfully, those moments are rare.

If you are an LGBTQ+ founder, do not wait for permission, you don't need it. Your story is your edge.

If you are an LGBTQ+ founder, don't wait for permission, you don't need it. Your story is your edge, your difference is your advantage. It might feel awkward. It might feel weird. But no one else can be you and that is your power. People do not buy what you do, they buy who you are and how you make them feel. They buy the story you tell — so start telling it.

Here is a tip: Film your story this week. Hire a crew, or grab a camera and talk to yourself. Ask the hard questions. Talk about the real stuff. Cut it into a two-minute video and put it on your website. Add it to your email signature. I bet you will close a new deal within 30 days. That's the power of being seen.

Being out, visible and proud in my business has taught me that authenticity is not just a value, it's a strategy that works. Those people who say business is not personal? I don't think they're being real with themselves. Because, for me, business has always been personal. And that's exactly what makes success.

Trevor Rappleye

BIZ Experiences Leadership Network® Contributor

CEO & Storyteller

Trevor Rappleye began filming stories at just 13 and has filmed over 300 weddings. Now, his team helps franchisors grow through authentic storytelling. Having worked with over 85 franchise brands, FranchiseFilming creates powerful storytelling videos with zero stock footage — just real stories.

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