Bata: 'Sneaking' Into Your Shoe Shelves Bata CEO Gunjan Shah says the footwear company is bullish about its innovations in casual wear and sneakers

By Shrabona Ghosh

Opinions expressed by BIZ Experiences contributors are their own.

You're reading BIZ Experiences India, an international franchise of BIZ Experiences Media.

Company handout
Gunjan Shah, CEO, Bata India Ltd

"First to Bata, then to school," the company slogan of yesteryears is a memory etched in the hearts of many Indians. The footwear and accessory brand was founded in 1894 by Tomas Bata, in Czechoslovakia. The footwear giant forayed into the Indian market in 1932 and soon became a household name for its school shoes. In these 90 years, Bata has expanded its presence across functional, fashionable and casual styles.

After a hiatus of two years, when the world is moving towards normalcy, the footwear maker is bullish about the innovation in "casualisation and sneakerization'.

"Even with the world gradually moving towards normalcy, people still seek home-like comfort everywhere. Casualisation and sneakerization have emerged as dominant trends as a result of the pandemic. This inadvertently means that the lines between strictly formal footwear and casual footwear are gradually blurring and this is where sneakers fit in perfectly," said Gunjan Shah, chief executive officer of Bata India Ltd.

"Though the formal category is expected to witness a turnaround, the casual category will still continue to dominate the trends in 2022."

The brand has introduced the "Sneaker Studio' concept in stores, in alignment with the growing demand for casuals and sneakers. It presents 250-plus sneaker styles from nine international sneaker brands, all in one place. The Good Shoe Range was launched to cater to the needs of the environment, Gen-Z and millennials.

Over the past few years, the Gen-Z and millennials have become important influence groups for brands. "We focus on high-fashion with comfort, which is the exact combination that the modern consumers look for. With about 20 brands in Bata's portfolio, we offer everything from funky sneakers to comfortable flats to stylish stilettos. Our wide assortment of sneakers from Power, North Star and Weinbrenner, our fashionable range Marie Claire and Bata Red Label, our casual styles Bata Comfit, Hush Puppies and Naturalizer and our comfort range from Bata, Scholl Floats, make Bata the one stop destination for varying needs and preferences."

The company aims to reach its consumers through a robust omnichannel presence. Bata has witnessed a three times growth through its digitally enabled mediums, contributing to 15 per cent of its total sales. It will continue to strengthen e-commerce facilities and scale up home delivery services, while also strategically expanding its retail network through the franchise route.

"This would be done in combination with the MBOs (multi brand outlets) to continue making Bata more accessible across the tier III-V markets. Despite the pandemic, we have continued to strengthen our retail network through franchise routes. We will continue with this strategy in the year 2022 as well. Our target is to grow from 270 franchise stores to over 500 franchise stores in India in the next three to four years."

The rising consumer aspirations in smaller town markets has been outperforming other markets. Owing to the pandemic and travel restrictions, people are on the lookout for trustworthy brands in their own vicinity. "This is where a brand like Bata stands to gain. While our focus remains the tier I and II markets, we are also observing a surge in demand for branded products in the tier III-V markets."

The company has recently launched another channel called "Endless Aisle'. It allows customers to scan in-store products through QR code, select and order their favorite styles and have it home-delivered later.

With offices slowly opening up in phases, the brand is expecting a boost in its relaxed workwear range. "The impact of the third wave has fortunately not been that harsh and Bata remains cautiously optimistic," said Shah.

Read more: Need a Business Idea? Here Are 55

Shrabona Ghosh

Senior Correspondent

I write on corporates and lead a project called 'Corporate Innovations', wherein I cover large enterprises across technology, auto, FMCG and avaition. I engage in CEO dialogues and run my podcast series: The Big Bosses. You can reach out to me at gshrabona@entrepreneurindia.com
Business Ideas

70 Small Business Ideas to Start in 2025

We put together a list of the best, most profitable small business ideas for BIZ Experiencess to pursue in 2025.

News and Trends

Defence Tech Startup Ammunic Systems Bags USD 1.1 Mn Funding

The funding will be deployed to boost research and development, scale manufacturing, expand the team, and enhance new and existing product lines focused on indigenous defence technology.

Business Solutions

Learn How to Use ChatGPT to Automate Your Business

Streamline operations, boost productivity, and future-proof your skills with 25+ hours of hands-on training for just $19.97.

News and Trends

Meta Appoints Ex-OpenAI Scientist Shengjia Zhao to Lead New Superintelligence Lab

Zhao, previously a research scientist at OpenAI, played a pivotal role in creating GPT-4 and various lighter models such as version 4.1 and o3. He is among at least eight researchers who have recently transitioned from OpenAI to Meta.

Growing a Business

How the Next Generation of BIZ Experiencess Is Outpacing Us — and Why

Today's founders are flipping the script and redefining how startups are built.

Science & Technology

Stop Using ChatGPT Like an Amateur — Turn It Into a $100K Business Strategist

I used one ChatGPT prompt to uncover exactly why my funnel wasn't converting — and how to fix it.