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The Flinch One technique every deal-maker should master

By Marc Diener

Opinions expressed by BIZ Experiences contributors are their own.

If you learn only one negotiating technique, learn to flinch.The rule is: Never accept the first offer. Any decent opponent willask for more than they expect to receive, and you have to disabusethem of this notion. After all, the more eager you are, the morethe other side will push; the more indifferent you seem, the moreyour opponent will concede.

You can flinch big or flinch small. Whether it's laughter ora subtle smirk, the important thing is that you react quickly andnegatively to your opponent's first offer. Even if it'sunbelievably generous, haggle--or at least grumble. And keep yourglee to yourself. To professional deal-makers, the flinch mustbecome second nature.

For example, there once was an attorney representing twoentrepreneurs who made their hobby into a multimillion-dollarbusiness. When it came time to harvest their company, they mettheir lawyer and fixed a selling price. An offer came--twice whatthey had hoped for! But their lawyer, in his excitement, acceptedimmediately. Had he flinched, he would have made a better deal.After all, his clients had a different number in mind!


A speaker and attorney in Los Angeles, Marc Diener is authorof Deal Power.

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