Emily Washcovick: Page 15
Bio
As Yelp’s Small Business Expert, Emily is dedicated to helping local business owners succeed and grow. Her expertise spans customer engagement, reputation management, and digital marketing strategies. Through speaking engagements and industry thought leadership, Emily shares insights that BIZ Experiencess across all sectors can use to build thriving businesses. She is also the host of Behind the Review podcast, from Yelp and BIZ Experiences Media, where she interviews business owners and industry leaders to uncover the stories, strategies, and creative decisions behind standout businesses.
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Latest: Page 15
Ofreciendo experiencias de alta calidad bajo presión
Algunas industrias tienen más en juego que otras. Como alguien que se enfrenta a la presión de un negocio de tan alto riesgo, además de todos los demás elementos que intervienen en la ejecución de una operación exitosa, Nahuel Hilal, propietario de Iris Tattoo, tiene muchas ideas para compartir.
Take a Walk in Your Customer's Shoes
From a customer's first interaction on the website, to the class itself, owner and founder, Lindsey Kaalberg, put extreme thought and care into building a memorable experience.
Camine en los zapatos de su cliente
Desde la primera interacción de un cliente en el sitio web, hasta la clase misma, la propietaria y fundadora, Lindsey Kaalberg, puso mucha atención y esmero en construir una experiencia memorable.
We Set The Temperature, We Don't Adjust To It
Anticipating diverse customer needs takes thought, intention and mindfulness and it's not something that comes without work.
Fijamos la temperatura, no nos ajustamos a ella
Anticipar las diversas necesidades de los clientes requiere pensamiento, intención y atención y no es algo que se produzca sin trabajo.
Taking Your In-Person Experience into the Digital World
Shawn Walchef, Owner of Cali BBQ & Founder of Cali BBQ Media, talks about what Digital Hospitality is, why it's so important and what steps business owners can take to implement an effective digital strategy.
