Persuasion: Page 4
Collaboration
Saying It Right -- 8 Rules for Getting People on Your Side
It's just like your mother said: It's the way you express things sometimes that really matters.
Leadership
Good Leaders Persuade. They Don't Manipulate.
Manipulators are heard, but persuaders are believed because they are trusted, which results in a win-win.
Marketing
An Expert's Guide to Steering a Conversation
If a discussion is not proceeding along a productive line for you, here's how to subtly redirect it. (Avoid hijacking it at all costs.)
Growing a Business
4 Ways to Negotiate Your Way to a 'Yes'
Business owners who work for themselves must learn fairly quickly how to negotiate for optimal terms.