Customer Loyalty
3 Tactics to Turn One-Time Holiday Shoppers Into Year-Round Buyers
Holiday shoppers bring more than a spike in sales because they arrive with open minds, ready to connect with new brands.
Not Getting New Clients Through Referrals? This Invisible Mistake Could Be Why
Marketing can't buy trust — but showing up in your community can
Why Predictive Service Is the Next Big Thing For Your Customer Service
To drive growth, companies should transform customer support from reactive to predictive and proactive. Using foresight, ethical data and strategic alignment can turn customer experience into a key competitive advantage.
Why Emotional Branding is Out and Functional Loyalty Is In
Emotional branding is no longer enough. Today's consumers reward functionality, not just familiarity.
Her Show Was Canceled – But the Setback Taught Busy Philipps a Powerful Lesson for Creators and BIZ Experiencess
Learn how Busy Philipps built a trusted personal brand by embracing unfiltered honesty, turning vulnerability into influence and redefining what authentic connection looks like in the world of celebrity BIZ Experiencesship and digital marketing.
How This North Carolina Lawn Care Company Earns Customer Loyalty
By prioritizing responsiveness, transparency and efficiency, Sam Speno has cultivated a lawn care business that builds lasting customer relationships.
This Quiet Shift Is Helping Founders Build Fierce Customer Loyalty
Most businesses are busy scaling. Few are making people feel anything. That's your edge.
6 Ways to Turn Your Audience into Loyal Buyers with Community Commerce
Embracing community-driven strategies can create lasting relationships that help your brand grow.
Why 'Delighting Customers' is Just Corporate Lip Service
This aspirational statement is more damaging to customer satisfaction and loyalty than you think.
Work Smarter and Boost Sales with These 5 Peak Season Tips
To maximize peak season success, businesses should plan ahead, streamline operations, and prioritize customer retention — taking proactive steps now to ensure growth and efficiency during high-demand periods.
Healthy Business Growth Comes from Depth, Not Just Disruption — Here's Why
For startups with a strong foundation, here's how to discover and deliver new products and services that customers want.
Boost Your Profits and Customer Loyalty With These 6 Business Strategies
Looking to keep your customers loyal? Here are the essential moments to focus on for retaining and expanding your customer base.
Jersey Mike's Switched Up Its Strategy for Serving Customers This Year — Then Blackstone Bought the Sandwich Chain for $8 Billion
The New Jersey sub franchise has dialed in on strategies to serve customers in stores and online, as proven by its recent acquisition.
This Is the Secret Marketing Tool Your Small Business Needs to Compete With the Big Brands
Here's how one type of affiliate marketing tool offers smaller online retailers an effective way to drive sales and compete with larger brands without substantial upfront costs.