Sheryl Sandberg's Pitch: Facebook Is the Future of Selling Online Companies large and small can benefit from 'real, authentic' interactions on the world's largest social network.

By Jason Fell

Facebook wants to be the go-to resource when it comes to all things advertising and ecommerce -- for businesses large and small. That was the pitch Facebook COO Sheryl Sandberg gave Tuesday at the Interactive Advertising Bureau's annual MIXX Conference and Expo, during Advertising Week in New York City. She participated in a panel discussion and press Q+A with Netscape co-founder, early Facebook investor and popular tech VC Marc Andreessen.

Sandberg cited Best Western as an example of Facebook's advertising potential. This spring, the hotel company created a Facebook app that allowed people to put together their "dream vacation" and share the app with their friends and family. The result? Best Western's sales jumped 20 percent during the period, Sandberg said.

But small businesses are also among Facebook's priorities, with approximately 7 million small companies using the network actively each month and about 3 million posting weekly or more. When it comes to advertising, small businesses often are looking for niche buyers in very specific locations, according to Sandberg. "No other platform is set for that like Facebook is," she said.

Related: How to Convert Facebook Fans Into Paying Customers

Facebook has been busy in the past few weeks rolling out a number of new advertising and sales solutions for businesses. Among them:

  • Facebook Ad Exchange (FBX), a new way of purchasing Facebook ads through real-time bidding.
  • Facebook Gifts, which allows users to send gifts to friends and family directly from birthday reminders or their timelines. A user picks a gift, pays with a credit card, the friend supplies his or her address and the gift is shipped.

Starbucks, Magnolia Bakery and stuffed-animal maker Gund are among the first businesses participating in Facebook Gifts.

Related: Facebook's 3 Biggest Ecommerce Mistakes and How to Avoid Them

Users sharing products, services and special offers with the people they know on Facebook can drive sales because it's done by "real, authentic interactions," Sandberg said.

While some argue that Facebook users are too unsure about the company's privacy policies to hand over credit-card information, Sandberg stressed that Facebook does not sell user information. "There are 235 million gamers using credit cards to play games over Facebook," she said. "Those numbers are already big."

Have you tried any of Facebook's advertising tools? What were the results? Let us know in the comments below.

Jason Fell

BIZ Experiences Staff

VP, Native Content

Jason Fell is the VP of Native Content, managing the BIZ Experiences Partner Studio, which creates dynamic and compelling content for our partners. He previously served as BIZ Experiences.com's managing editor and as the technology editor prior to that.

Want to be an BIZ Experiences Leadership Network contributor? Apply now to join.

Business Ideas

70 Small Business Ideas to Start in 2025

We put together a list of the best, most profitable small business ideas for BIZ Experiencess to pursue in 2025.

Science & Technology

OpenAI's Latest Move Is a Game Changer — Here's How Smart Solopreneurs Are Turning It Into Profit

OpenAI's latest AI tool acts like a full-time assistant, helping solopreneurs save time, find leads and grow their business without hiring.

Social Media

How To Start a Youtube Channel: Step-by-Step Guide

YouTube can be a valuable way to grow your audience. If you're ready to create content, read more about starting a business YouTube Channel.

Money & Finance

These Are the Expected Retirement Ages By Generation, From Gen Z to Boomers — and the Average Savings Anticipated. How Do Yours Compare?

Many Americans say inflation prevents them from saving enough and fear they won't reach their financial goals.

Starting a Business

I Built a $20 Million Company by Age 22 While Still in College. Here's How I Did It and What I Learned Along the Way.

Wealth-building in your early twenties isn't about playing it safe; it's about exploiting the one time in life when having nothing to lose gives you everything to gain.

Business Solutions

Boost Team Productivity and Security With Windows 11 Pro, Now $15 for Life

Ideal for BIZ Experiencess and small-business owners who are looking to streamline their PC setup.