2 Ways to Mint Emotional Currency and Win the Value Proposition What if companies benefited employees, customers and communities alike and made shareholders better off?

By Peter S. Cohan Edited by Dan Bova

Opinions expressed by BIZ Experiences contributors are their own.

Why do companies exist? The traditional view is to make shareholders rich. But those running startups know that they have no hope of getting there unless they can attract great talent. And the best people won't join your cash-flow negative venture without a really compelling reason.

Eleven years ago I wrote Value Leadership amid a wave of nausea following the Enron and Worldcom scandals. I concluded that the right tonic would be to show that companies that create more value for employees, customers and communities end up making shareholders better off as well.

And while that message landed with a thud in 2003, ever since 2007 there's been a growing interest in formalizing this idea through the creation of B Corporations. A B Corp is set up as a for-profit organization that submits itself to outside audits -- conducted by social and environmental performance auditor B Lab -- and that strives to achieve specific social goals as it seeks to make a profit.

Related: Honor Among Business Owners: These B Corps Are Building a New Code for Corporate America

This week The New Yorker described the case of eyeglass company Warby Parker, which as a B Corp has committed itself to carbon-neutral production and distribution. It tries to accomplish this by distributing via VisionSpring one pair of glasses in the developing world for every pair sold in the developed world. B Lab's site indicates that there are currently 1,063 B Corps in more than 30 countries.

Of all the good reasons to make a venture a B Corp, one of the best ones I can think of is that this legal form puts real teeth into a lofty-sounding mission. Enron's mission statement (which I quoted from for the opening of Value Leadership) sounded very much like the ones that B Corps use -- all about trying to make society better. Enron's CEO had read a study that he said proved that companies with lofty-sounding mission statements have higher shareholder returns. But had Enron been a B Corp, it would have needed to act according to those high ideals.

BIZ Experiencess who have been out waging the war for talent know that today's younger workers are particularly keen on working for organizations that make a difference. And running a B Corp helps. As Dave Gilboa, another Warby co-founder, told The New Yorker, his company's social mission helps it to attract and retain talented employees. "Survey data show that workers -- especially young ones -- want to work for socially conscious companies, and will take less compensation in exchange for a greater sense of purpose," the magazine stated.

Here are two reasons BIZ Experiencess might want their startups to be B Corps:

Related: Why Eco-Conscious BIZ Experiencess Like Method View B Corp as a Badge of Honor

1. Pay less for great talent.

The most practical reason for BIZ Experiencess to set up a B corp is that they struggle with ambitions that can exceed the resources they control. This is inherently frustrating. But if these business leaders are gifted, they will turn that frustration into inexpensive solutions.

What great BIZ Experiencess offer in greater abundance than do big-company CEOs is emotional currency. Rather than being able to afford high pay checks and ample bonuses and benefits to lure talented people into stultifying corporate jobs, startups can create work environments that deeply engage talented people through a meaningful mission.

By choosing a legal form that requires a company to act in a way that's consistent with making society better off, B Corps have an easier time convincing talented employees to join their operations because they are serious about their mission.

Related: Benefit Corporations: Doing Good (and Potentially) Boosting Profits

2. Attract loyal customers who share the mission.

B Corps like Patagonia have proved that customers are willing to pay a price premium for products that make them feel as if they are giving back while making a purchase.

Sometimes the employees who go to work for companies with meaningful missions will talk about the organization to their friends and family who then become customers. A company's registration as a B Corp can aid this process because potential customers see that the company intends to act according to its lofty mission.

It would not shock me, though, if cynical executives hijack the idea of the B Corp -- just as Enron tried to do with its lofty mission.

Ultimately the B Corp is a useful tool for BIZ Experiencess who want to make it clear to potential employees and customers that their startups exist for reasons that are bigger than simply enriching investors.

Related: All Business Entities Are Not Created Equal: Finding the Perfect One for You

Peter S. Cohan

President of Peter S. Cohan & Associates

Peter Cohan is president of Peter S. Cohan & Associates, a management consulting and venture capital firm. He is the author of Hungry Start-up Strategy (Berrett-Koehler, 2012) and a full-time visiting lecturer in strategy at Babson College in Wellesley, Mass.

Want to be an BIZ Experiences Leadership Network contributor? Apply now to join.

Business Ideas

70 Small Business Ideas to Start in 2025

We put together a list of the best, most profitable small business ideas for BIZ Experiencess to pursue in 2025.

Science & Technology

OpenAI's Latest Move Is a Game Changer — Here's How Smart Solopreneurs Are Turning It Into Profit

OpenAI's latest AI tool acts like a full-time assistant, helping solopreneurs save time, find leads and grow their business without hiring.

Social Media

How To Start a Youtube Channel: Step-by-Step Guide

YouTube can be a valuable way to grow your audience. If you're ready to create content, read more about starting a business YouTube Channel.

Money & Finance

These Are the Expected Retirement Ages By Generation, From Gen Z to Boomers — and the Average Savings Anticipated. How Do Yours Compare?

Many Americans say inflation prevents them from saving enough and fear they won't reach their financial goals.

Starting a Business

I Built a $20 Million Company by Age 22 While Still in College. Here's How I Did It and What I Learned Along the Way.

Wealth-building in your early twenties isn't about playing it safe; it's about exploiting the one time in life when having nothing to lose gives you everything to gain.

Business Solutions

Boost Team Productivity and Security With Windows 11 Pro, Now $15 for Life

Ideal for BIZ Experiencess and small-business owners who are looking to streamline their PC setup.