This Is How Google Is Helping SMEs In India We, at Google, are focused on helping SMEs go online, and enabling online B2B marketplace to scale.

By Ritu Kochar

Opinions expressed by BIZ Experiences contributors are their own.

You're reading BIZ Experiences India, an international franchise of BIZ Experiences Media.

l i g h t p o e t / Shutterstock

Online business to business (B2B) marketplaces have emerged as a hub for SMEs to connect with their customers online.

Moving this a step further in this domain is Tolexo who has taken the lead to spur the growth of its online B2B commerce in India. And to achieve this, they have Google on their side.

An online marketplace for industrial goods and supplies, Tolexo was looking to ramp up acquisition across India and categories to cement its leadership in the space. Working closely with Google, they will now be able to drive its growth across India and categories on Google search.

Speaking about working together with Google, Brijesh Agrawal, Founder, Tolexo said, "At Tolexo, we are delighted that Google has partnered with us to spur the growth of the online B2B commerce space in India. It has made significant contributions towards our larger vision of enabling Indian SMEs to fulfill their business needs in the most seamless manner."

Acquiring right customer by keeping costs in check is key priority for most businesses. Google identified the challenges and worked on a solution to scale acquisitions built around Google search. Using a combination of Product listing ads and re-marketing techniques, Tolexo was able to boost its order growth by 3 times and also able to bring down the cost of new customer acquisition by 15% over the year.

According to Industry Reports, Online business to business (B2B) segment is expected to grow to 700-750 $ in India by 2020. Tolexo itself has 1 million products available on its website, which serves more than 2.5 lacs businesses.

Nitin Bawankule, Industry Director for Google India spoke about Tolexo's growth and said, "We saw great synergies in our goals with Tolexo. We, at Google, are focused on helping SMEs go online through our various programs, and enabling online B2B marketplace to scale, was a perfect way to help Indian SMEs realize the value and impact of doing business online."

We were able to gauge the B2B demand by looking at search queries in the B2B space for Industrial goods, and we realized that there was great demand with queries coming from all over India. By leveraging our advertising products like product listing ads and re-marketing, we were able to help Tolexo meets its goal, Nitin added.

Ritu Kochar

Former Staff, BIZ Experiences India

Ritu used to work as a Feature writer for BIZ Experiences India.
Business Ideas

70 Small Business Ideas to Start in 2025

We put together a list of the best, most profitable small business ideas for BIZ Experiencess to pursue in 2025.

Science & Technology

OpenAI's Latest Move Is a Game Changer — Here's How Smart Solopreneurs Are Turning It Into Profit

OpenAI's latest AI tool acts like a full-time assistant, helping solopreneurs save time, find leads and grow their business without hiring.

Science & Technology

AI Isn't Plug-and-Play — You Need a Strategy. Here's Your Guide to Building One.

Don't just "add AI" — build a strategy. This guide helps founders avoid common pitfalls and create a step-by-step roadmap to harness real value from AI.

Devices

This Mac and Microsoft Bundle Pays for Itself in Productivity

Give your productivity a much needed boost with this MacBook Pro outfitted with Microsoft Office for less than $450.

Growing a Business

10 Habits That Separate Rich and Successful Founders From Wannabe BIZ Experiencess

Successful BIZ Experiencess adopt rich habits. Unsuccessful BIZ Experiencess ignore their habits.

Business News

Here's How Much Google Software Engineers, Product Managers, and Data Scientists Make in a Year

Data revealed in federal filings shows how much Google is compensating its employees.