The Pharm-er CEO: Sheetal Arora, Mankind Pharma Pandemic was one of the toughest challenges for the company as it had to meet increased demand for products, remote work and create an IT infrastructure to support 15,000 people moving online, says, Sheetal Arora, CEO, Mankind Pharma

By Shrabona Ghosh

Opinions expressed by BIZ Experiences contributors are their own.

You're reading BIZ Experiences India, an international franchise of BIZ Experiences Media.

Company

From expanding product offerings, extending global presence, entering new segments such as the institution business, excelling in diverse markets, and upholding commitment to providing high-quality healthcare, Mankind Pharma has undergone transformation under the leadership of Sheetal Arora, Chief Executive Officer.

Defining his leadership style, the CEO says, "My leadership style is visionary, innovative, and people-centric. I believe that a clear and inspiring vision is essential for any organization, and I am constantly seeking opportunities for growth and improvement. I encourage a culture of innovation within the organization, where creative thinking and new ideas are welcomed and nurtured."

One of the key leadership learnings during his tenure has been the importance of communication. "As a leader, it is essential to be able to communicate your vision clearly and effectively to your team members."

The most difficult challenge he faced as a leader was during the COVID-19 pandemic. The company met the increased demand for products, remote work, creating a big IT infrastructure to support 15,000 people moving online, and making medicines available during the tough time with the help of distributors and vendors. "To thrive in this difficult situation, I focused on communication, agility, and innovation. We also continued to invest in research and development during the pandemic, which allowed us to launch new products that met the needs of our customers."

Leadership is a challenging task at any time, but it is especially challenging in the 21st century. The world is changing rapidly, and leaders need to be able to adapt quickly and effectively. They also need to have a deep understanding of the global economy, the rise of new technologies, and the changing workforce. "As a CEO, my primary concerns are ensuring the long-term success of the company, creating a positive and productive work environment, developing and empowering my team, and giving back to the community."

His most memorable moment as a CEO was the day the company went public. "It was the culmination of years of hard work and dedication from our entire team. It was also a validation of our vision and our belief in the future of our company."

Factsheet

Age: 47
Year of joining the current organization: 1995
Total team size: 20,000 (including field force managers)
Consolidate Turnover of the organization: INR 8,749.43 Crores
Shrabona Ghosh

Senior Correspondent

I write on corporates and lead a project called 'Corporate Innovations', wherein I cover large enterprises across technology, auto, FMCG and avaition. I engage in CEO dialogues and run my podcast series: The Big Bosses. You can reach out to me at gshrabona@entrepreneurindia.com
Business Ideas

70 Small Business Ideas to Start in 2025

We put together a list of the best, most profitable small business ideas for BIZ Experiencess to pursue in 2025.

Starting a Business

How to Develop the Mindset for a Billion-Dollar Success, According to Raising Cane's Founder

Todd Graves was turned down by every bank in town when he started. Here, he sits down to share his mentality on success, leadership and building a billion-dollar brand.

Business News

Here Are the 10 Jobs AI Is Most Likely to Automate, According to a Microsoft Study

These careers are most likely to be affected by generative AI, based on data from 200,000 conversations with Microsoft's Copilot chatbot.

Starting a Business

These Brothers Started a Business to Improve an Everyday Task. They Made Their First Products in the Garage — Now They've Raised Over $100 Million.

Coulter and Trent Lewis had an early research breakthrough that helped them solve for the right problem.

News and Trends

Reliance Retail Launches FMCG Brand 'Independence' In Gujarat

Independence includes diverse categories such as staples, processed foods, beverages, among other daily essentials