The Future of PR Agencies is Hybrid—Here's How BIZ Experiencess can Adapt Would you rather have a large team or a nimble, high-impact operation? The answer may define the future of BIZ Experiencesship in the Middle East.

By Hanae Ouakrime

Opinions expressed by BIZ Experiences contributors are their own.

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In the fast-paced business landscape of our region, BIZ Experiencess walk a fine line between expanding their business and maintaining strong client relationships. As a public relations (PR) consultant trying to scale my business, I've experienced firsthand the challenge of growing without the traditional safety net of a full-time team.

For many solo consultants and BIZ Experiencess, the ambition to grow beyond a one-person operation creates constant pressure. The Middle East's startup ecosystem is thriving—Dubai alone saw a 25% increase in new business licenses in 2024, according to the Dubai Chamber of Commerce. However, scaling a business without a dedicated team comes with unique hurdles. Managing existing clients while trying to onboard new ones can stretch a solo BIZ Experiences thin. Hiring full-time employees comes with overhead costs that many early-stage businesses cannot immediately afford. Ensuring that every project meets the highest standards without a core team requires meticulous oversight.

Instead of waiting for the "perfect moment" to hire a full-time team, why not take a strategic approach to expansion—one that offers flexibility while maintaining quality? One of the most effective methods has been leveraging a hybrid team model. According to the 2025 Talent on Demand Report by Outsized, freelancer registrations in the MENA region increased by 78% in the past year. You can dynamically scale operations without long-term commitments by collaborating with a trusted network of freelancers and boutique agencies on a project basis. This model enables you to tap into specialized expertise—whether in media relations, content creation, or crisis communication—without carrying the financial burden of a full-time workforce.

Technology has also played a crucial role in making this approach work. The region's digital transformation has been a blessing for solo BIZ Experiencess. Cloud-based project management tools like Trello, Asana, and Slack streamline collaboration, while AI-powered PR tools like Meltwater and Cision enhance media tracking and outreach. According to GoDaddy's 2024 Global BIZ Experiencesship Survey, 99% of UAE-based BIZ Experiencess have seen significant improvements in their work processes thanks to digitization, and 98% emphasized the importance of combining online and offline sales for business success.

Prioritizing high-value client relationships is at the core of sustainable growth. Scaling a business shouldn't come at the cost of client service. Instead of chasing quantity, BIZ Experiencess should focus on retaining high-value clients. Ensuring clients feel valued through regular check-ins, strategic counsel, and proactive problem-solving builds trust that leads to long-term partnerships and referrals.

Thought leadership is another powerful tool that can be deployed in scaling strategy. The GCC's business world values credibility, and positioning oneself as an authority can drive inbound leads, reducing the pressure of constant client acquisition. Writing for industry publications, speaking at events, and engaging on LinkedIn are great methods to establish a reputation that attracts new business and supports sustainable growth without burnout.

The UAE's business-friendly environment and the rise of flexible work models mean that solopreneurs no longer need a large team to make a big impact. Today, it is possible to build a scalable, profitable business without compromising quality or personal well-being. For BIZ Experiencess navigating a similar path, the key is to stay agile, embrace collaboration, and invest in long-term relationships. Scaling without a full-time team is possible and might be the smartest way forward in today's evolving business landscape.

Would you rather have a large team or a nimble, high-impact operation? The answer may define the future of BIZ Experiencesship in the Middle East.

Related: Why I Took My Dubai-Based Team To Work Out Of Zanzibar For Two Weeks

Hanae Ouakrime

Independent PR and Communications Consultant

Hanae Ouakrime is a multilingual communications professional with more than 13 years experience across various sectors including energy, sustainability, technology, automotive, FMCG, among others. Having consulted over 60 international, regional, and local private and public sector players, Ouakrime's expertise spans communications strategy, crisis management, media relations, and media training, underscoring her ability to deliver impactful results.

Ouakrime began her career in Dubai, UAE, where she steadily advanced from Account Executive to Account Director, before exploring BIZ Experiencesship opportunities that led her to become an independent senior consultant, advising clients across the globe on how to speak to, and maintain a genuine relationship with their audiences.

Throughout her career, she worked with world-renowned consultancies such as Weber Shandwick, Burson, and Fleishman.  Her client portfolio includes revolutionary automotive manufacturer, Tesla, Finnish space AI provider ICEYE, Emirates Nuclear Energy Cooperation, ENEC, and Saudi Central Bank, SAMA.   

Ouakrime's commitment to social development is evident through her volunteer work with organizations like the Al Marmoom Initiative for Equine Therapy in Dubai and contributions to campaigns with Rotaract. She earned a Bachelor of Arts in Communication Studies from Al Akhawayn University in Ifrane, Morocco. She is also an RYT-500 Yoga instructor.  

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