2024 Could Be the Year that Makes or Breaks a Lot of Small Businesses, According to a New Report About a third of small business owners indicated on a Slack survey that they aren't sure if their businesses will survive the year.

By Sherin Shibu

Key Takeaways

  • About one-third of small businesses surveyed said they are struggling to stay afloat this year.
  • Business owners cited the pandemic, higher inflation rates, and a more difficult job market as reasons.
  • Still, most respondents remained optimistic about the state of their business.

A recent survey from workplace messaging company Slack found that 2024 could be a pivotal year for many small businesses.

Slack surveyed 2,000 small business owners, half of whom were in the tech or retail sectors, and mapped out several trends about the state of small businesses going into 2024. More than one-third of respondents (32%) stated that they aren't sure if their businesses will make it through this year, and 38% said that they were more worried about their business this year than they were at the start of 2023.

The small business owners surveyed blamed a tough job market, rising inflation, and residual effects from the pandemic, all of which are making them more worried now than they were last year.

The pandemic reshuffled the labor force as nearly 100 million workers quit their jobs from 2021 to 2022; the professional and business services sectors consistently experienced labor shortages during that time and afterward. Factors like rising rents pushed U.S. inflation higher than expected in January.

Still, the majority of respondents (71%) remained optimistic about how their businesses will fare this year, and 26% said they were less worried now than they were last year.

Related: 55 Small Business Ideas to Start in 2024

Regardless of whether or not they felt worried or optimistic, almost 75% of small business owners stated that they are still working hard to improve their impact, prepare for emergencies, and broaden their business.

Related: 24 Money-Making Business and Side Hustle Ideas to Start in 2024

Jaime DeLanghe, vice president of product management at Slack, told Salesforce that the outcomes of the survey show that small business owners want to "maximize efficiency with limited resources."

Another recent report surveying small businesses from Intuit QuickBooks showed that the top priority of small business owners this year is increasing revenue, ahead of other goals like launching new products.
Sherin Shibu

BIZ Experiences Staff

News Reporter

Sherin Shibu is a business news reporter at BIZ Experiences.com. She previously worked for PCMag, Business Insider, The Messenger, and ZDNET as a reporter and copyeditor. Her areas of coverage encompass tech, business, strategy, finance, and even space. She is a Columbia University graduate.

Want to be an BIZ Experiences Leadership Network contributor? Apply now to join.

Starting a Business

These Brothers Started a Business to Improve an Everyday Task. They Made Their First Products in the Garage — Now They've Raised Over $100 Million.

Coulter and Trent Lewis had an early research breakthrough that helped them solve for the right problem.

Franchise

How to Prepare Your Business — And Yourself — For a Smooth Exit

After decades of building your business, turning it over to someone else can be emotional. But with the right mindset and a strong plan, it can also be your proudest moment.

Business Ideas

70 Small Business Ideas to Start in 2025

We put together a list of the best, most profitable small business ideas for BIZ Experiencess to pursue in 2025.

Franchise

10 No-Office-Required Businesses You Can Start for as Little as $5,000

With strong Franchise 500 rankings and investment levels starting under $5,000, these brands are ready for new owners to hit the ground running.

Business News

Here Are the 10 Jobs AI Is Most Likely to Automate, According to a Microsoft Study

These careers are most likely to be affected by generative AI, based on data from 200,000 conversations with Microsoft's Copilot chatbot.