Flight Forced Into Emergency Landing After Passengers Notice Broken Windows The charter flight did not reach maximum altitude before returning to the ground.

By Emily Rella

Opinions expressed by BIZ Experiences contributors are their own.

Passengers on a charter flight from London Stansted Airport on October 6 were in for a chilly surprise when windowpanes were discovered missing after takeoff, forcing the pilot to make an emergency landing.

According to a report filed by the Air Accidents Investigation Branch, Airbus A321 left the airport for a multi-day charter with nine passengers, six cabin crew, and three pilots. There was also an engineer and loadmaster onboard.

However, before the plane reached maximum altitude, the passengers noticed something was awry.

Related: Delta Passengers 'Abandoned' on Remote Island for 12 Hours

"Several passengers recalled that after takeoff the aircraft cabin seemed noisier and colder than they were used to," the report stated. "[The loadmaster] noticed the increased cabin noise as he approached the overwing exits and his attention was drawn to a cabin window on the left side of the aircraft. He observed that the window seal was flapping in the airflow and the windowpane appeared to have slipped down."

A protruded window that was missing panels (Air Accidents Investigations Branch)

The loadmaster said the noise coming from the window was "loud enough to damage your hearing" and informed the cabin crew and flight deck, who then decided to fly back down to Stansted. The total flight time was just 36 minutes.

Upon landing and inspection, it was found that two windowpanes were missing, and a third was dislodged.

The AAIB concluded that the windows "sustained thermal damage and distortion" due to elevated temperatures. The plane was also used for a filming event, which had the plane's lights running for four to five and a half hours straight.

The damaged windows that were investigated after landing (Air Accidents Investigations Branch)

"A different level of damage by the same means might have resulted in more serious consequences, especially if window integrity was lost at higher differential pressure," the AIIB concluded.

Related: United Flight Forced to Abort Landing, Boston Runway Blocked

The agency said that it is still investigating.

Emily Rella

Senior News Writer

Emily Rella is a Senior News Writer at BIZ Experiences.com. Previously, she was an editor at Verizon Media. Her coverage spans features, business, lifestyle, tech, entertainment, and lifestyle. She is a 2015 graduate of Boston College and a Ridgefield, CT native. Find her on Twitter at @EmilyKRella.

Want to be an BIZ Experiences Leadership Network contributor? Apply now to join.

Starting a Business

These Brothers Started a Business to Improve an Everyday Task. They Made Their First Products in the Garage — Now They've Raised Over $100 Million.

Coulter and Trent Lewis had an early research breakthrough that helped them solve for the right problem.

Franchise

How to Prepare Your Business — And Yourself — For a Smooth Exit

After decades of building your business, turning it over to someone else can be emotional. But with the right mindset and a strong plan, it can also be your proudest moment.

Business Ideas

70 Small Business Ideas to Start in 2025

We put together a list of the best, most profitable small business ideas for BIZ Experiencess to pursue in 2025.

Franchise

10 No-Office-Required Businesses You Can Start for as Little as $5,000

With strong Franchise 500 rankings and investment levels starting under $5,000, these brands are ready for new owners to hit the ground running.

Business News

Here Are the 10 Jobs AI Is Most Likely to Automate, According to a Microsoft Study

These careers are most likely to be affected by generative AI, based on data from 200,000 conversations with Microsoft's Copilot chatbot.