Password Authenticator Okta Says Hackers Stole Names and Email Addresses of All Its Customer Support Users The breach took place in September.

By Jyoti Mann

Key Takeaways

  • Okta said hackers stole a report with names and email addresses of all customer support users.
  • Those users face an "increased risk of phishing," the password authenticator said in a blog.
  • Okta said earlier this month that 1% of customers were affected by the September breach.
SOPA Images/Getty via Business Insider.
Okta first revealed the hack in September.

This article originally appeared on Business Insider.

Okta's recent data breach was a lot bigger than previously disclosed.

The password authenticator was hit by a cyberattack in September and said earlier this month that just 1% of its customers were affected.

But in a blog post Wednesday, Okta said hackers stole a report that included the names and email addresses of "all Okta customer support system users."

David Bradbury, Okta's chief security officer, said in the post: "While we do not have direct knowledge or evidence that this information is being actively exploited, there is a possibility that the threat actor may use this information to target Okta customers via phishing or social engineering attacks."

Bradbury advised all customers to use multi-factor authentication, which requires more than one security test, to keep their information safe online.

San Francisco-based Okta offers companies identity management tools including single sign-in and multi-factor authentication for secure website logins. The company has more than 18,000 corporate clients including FedEx, S&P Global, T-Mobile and Zoom, per its website.

The company also suffered at least two security breaches last year, TechCrunch reported. A group of hackers called Lapsus$ extortion group accessed a customer support engineer's account in January 2022 and shared screenshots of Okta's systems, per the report.

Then in August hacking group Scatter Swine gained access to Okta customer data, it claimed in a blog post, breaching more than 100 companies including software firm Twilio.

Okta didn't immediately respond to a request for comment from Business Insider, made outside normal working hours.

Want to be an BIZ Experiences Leadership Network contributor? Apply now to join.

Business Ideas

70 Small Business Ideas to Start in 2025

We put together a list of the best, most profitable small business ideas for BIZ Experiencess to pursue in 2025.

Science & Technology

OpenAI's Latest Move Is a Game Changer — Here's How Smart Solopreneurs Are Turning It Into Profit

OpenAI's latest AI tool acts like a full-time assistant, helping solopreneurs save time, find leads and grow their business without hiring.

Social Media

How To Start a Youtube Channel: Step-by-Step Guide

YouTube can be a valuable way to grow your audience. If you're ready to create content, read more about starting a business YouTube Channel.

Money & Finance

These Are the Expected Retirement Ages By Generation, From Gen Z to Boomers — and the Average Savings Anticipated. How Do Yours Compare?

Many Americans say inflation prevents them from saving enough and fear they won't reach their financial goals.

Starting a Business

I Built a $20 Million Company by Age 22 While Still in College. Here's How I Did It and What I Learned Along the Way.

Wealth-building in your early twenties isn't about playing it safe; it's about exploiting the one time in life when having nothing to lose gives you everything to gain.

Business Solutions

Boost Team Productivity and Security With Windows 11 Pro, Now $15 for Life

Ideal for BIZ Experiencess and small-business owners who are looking to streamline their PC setup.