Jewelry Store Customer Trapped in Safe Room for 10 Hours Overnight The man was checking his safety deposit box when he got trapped inside the 20-by-40-foot space.

By Sam Silverman Edited by Jessica Thomas

Key Takeaways

  • The 23-year-old man was accidentally locked inside the vault by employees.
  • Firefighters responded to the scene soon after, but freeing the customer proved difficult.

Opinions expressed by BIZ Experiences contributors are their own.

A 23-year-old man found himself locked inside a safe room in New York's Diamond District for nearly 10 hours.

The jewelry store customer was checking his safety deposit box in a DGA securities vault in the basement of 580 Fifth Avenue, which houses several jewelry vendors and vaults, at around 8 p.m. Tuesday. Employees locked the door from the outside, not knowing he was inside, according to ABC News.

Once the door was closed, it could not reopen until the following day.

RELATED: Couple Celebrating Anniversary Finds 1.90-Carat Brown Diamond. But How Much Is It Actually Worth?

The 20-foot by 40-foot secure room "was closed by the people that own the vault," firefighters told the outlet. "Once the door is closed after 7 p.m., it locks automatically. It's on a timer mechanism. It does not reopen until a certain time passes."

Firefighters were alerted of the incident and spent 10 hours cutting through 30 inches of concrete, only to be met with metal plating. With torches needed to cut through the metal and the morning approaching, firefighters decided to wait until the doors automatically opened.

The man was freed around 6:15 a.m. on Wednesday.

RELATED: This Founder Took Her Jewelry Blog From Side Hustle to Multimillion-Dollar Company. Here's How She Made The Clear Cut.

He was on the phone with the rescue team during the ordeal and was evaluated and released, according to ABC News.

More than 90% of diamonds in the United States come through New York's Diamond District, located on West 47th Street, between 5th and 6th Avenue, according to the Diamond District's official website. The Diamond District produces $400 million in sales on average daily and generates $24 billion in sales annually.

Sam Silverman

Content Strategy Editor

Sam Silverman is a content strategy editor at BIZ Experiences Media. She specializes in search engine optimization (SEO), and her work can be found in The US Sun, Nicki Swift, In Touch Weekly, Life & Style and Health. She writes for our news team with a focus on investigating scandals. Her coverage and expertise span from business news, BIZ Experiencesship, technology, and true crime, to the latest in entertainment and TV news. Sam is a graduate of Lehigh University and currently resides in NYC. 

Want to be an BIZ Experiences Leadership Network contributor? Apply now to join.

Business Ideas

70 Small Business Ideas to Start in 2025

We put together a list of the best, most profitable small business ideas for BIZ Experiencess to pursue in 2025.

Science & Technology

OpenAI's Latest Move Is a Game Changer — Here's How Smart Solopreneurs Are Turning It Into Profit

OpenAI's latest AI tool acts like a full-time assistant, helping solopreneurs save time, find leads and grow their business without hiring.

Social Media

How To Start a Youtube Channel: Step-by-Step Guide

YouTube can be a valuable way to grow your audience. If you're ready to create content, read more about starting a business YouTube Channel.

Money & Finance

These Are the Expected Retirement Ages By Generation, From Gen Z to Boomers — and the Average Savings Anticipated. How Do Yours Compare?

Many Americans say inflation prevents them from saving enough and fear they won't reach their financial goals.

Starting a Business

I Built a $20 Million Company by Age 22 While Still in College. Here's How I Did It and What I Learned Along the Way.

Wealth-building in your early twenties isn't about playing it safe; it's about exploiting the one time in life when having nothing to lose gives you everything to gain.

Science & Technology

AI Isn't Plug-and-Play — You Need a Strategy. Here's Your Guide to Building One.

Don't just "add AI" — build a strategy. This guide helps founders avoid common pitfalls and create a step-by-step roadmap to harness real value from AI.