Hotel Boss Apologizes After Nasty Discovery in Spa Bath The popular 158-year-old Japanese guesthouse's "healing" spa bath water was supposed to be changed weekly.

By Dan Bova

If you are skeeved out by hotel jacuzzis, here's some fuel for tonight's nightmares.

Makoto Yamada, the president of a company that owns the 158-year-old Daimaru Besso inn in Japan, apologized after health inspectors discovered that the property only changed the water in its spa bath twice a year — and that it was swarming with potentially deadly bacteria.

We'll pause to let you shiver or scream in horror.

If twice a year sounds a little bit on the minimal side, that is because it is. CNN Travel reports that local regulations require the water to be changed on a weekly basis. (Which, honestly, still sounds pretty gross to us.)

The bath in question is called an onsen, which uses water from volcanically heated hot springs. In a press conference, Yamada bowed deeply in shame and said, "I am very sorry."

The inspectors found legionella bacteria in the water, which can cause Legionnaires' disease. Legionnaires' is a kind of pneumonia that infects the lungs after droplets of water containing it as inhaled. It is treatable with antibiotics, but a far cry from the Inn's website promising that the "soft and smooth waters leave your skin feeling supple and your mind at ease."

Related: This Overnight Worker Documents His Daily Duties of Napping, Netflix and Swimming

And, wow, there was a lot of it. CNN affiliate TV Asahi reported that inspectors found legionella bacteria at 3,700 times the acceptable level. That is, well, unacceptable.

In his press conference, Yamada claimed that he was surprised by the inspection's findings: "I was not aware of the law myself and thought that legionella bacteria was a common bacterium that could be found anywhere, and also that it was safe because the large baths were free-flowing so the water was changed quite often."

Then he added that the bath managers didn't add chlorine to the water on purpose "because we selfishly disliked the smell of chlorine."

We're going to go ahead and suggest that Mr. Yamada stop talking, grab a mop and turn on the sump pump. And when that bath is scrubbed clean? Go ahead and fill it with some volcanic-heated Purell.

Related: A 25-Year-Old Built a 'Tiny Hotel' in Texas That's Generated $500,000 in Bookings this Year. Check Out the $3.1 Million Property.

Dan Bova

BIZ Experiences Staff

VP of Special Projects

Dan Bova is the VP of Special Projects at BIZ Experiences.com. He previously worked at Jimmy Kimmel Live, Maxim, and Spy magazine. His latest books for kids include This Day in History, Car and Driver's Trivia ZoneRoad & Track Crew's Big & Fast Cars, The Big Little Book of Awesome Stuff, and Wendell the Werewolf

Read his humor column This Should Be Fun if you want to feel better about yourself.

Want to be an BIZ Experiences Leadership Network contributor? Apply now to join.

Business News

Here Are the 10 Jobs AI Is Most Likely to Automate, According to a Microsoft Study

These careers are most likely to be affected by generative AI, based on data from 200,000 conversations with Microsoft's Copilot chatbot.

Business News

Starbucks Built a New 'Luxury' Office Near Its CEO's Newport Beach, California Home

The 4,624-square-foot office was disclosed as part of Starbucks CEO Brian Niccol's compensation package before he started the role last fall.

Business Ideas

70 Small Business Ideas to Start in 2025

We put together a list of the best, most profitable small business ideas for BIZ Experiencess to pursue in 2025.

Business News

Mars Says 94% of Its Products Sold in the U.S. are Now Made There, Too

The candy-maker has created 9,000 jobs over the last five years with its investments, according to a new report.

Growing a Business

Your Retention Crisis Won't End Until You Make This Shift

If your company is in a high-turnover industry, it is within your control to be transformational or transactional with your employees.

Starting a Business

These Brothers Started a Business to Improve an Everyday Task. They Made Their First Products in the Garage — Now They've Raised Over $100 Million.

Coulter and Trent Lewis had an early research breakthrough that helped them solve for the right problem.