Gap Poaches Top Mattel Exec as Its New CEO in a Bid to Boost Declining Sales Richard Dickson was hired for his expertise in brand transformation.

By Madeline Garfinkle Edited by Jessica Thomas

Key Takeaways

  • Gap has appointed Richard Dickson its new CEO amid declining sales across its brands.
  • Under Dickson's leadership at Mattel, Barbie saw significant improvements in image through creative marketing, diverse product offerings and brand collaborations.

Opinions expressed by BIZ Experiences contributors are their own.

On Wednesday, Gap announced it has hired Richard Dickson, the current president and COO of toymaker Mattel, as its new president and chief executive officer. The company has experienced a prolonged search for a new CEO since Sonia Syngal's departure in July of last year.

"Richard has invaluable expertise in areas critical to the work Gap Inc. is doing to strengthen the company for the long term," Mayo A. Shattuck III, lead independent director of Gap, said in the release.

Gap, which owns brands like Old Navy, Banana Republic and Athleta, has been facing declining sales and increased competition from online retailers. In May, Gap reported a net sales decline of 6%, per its Q1 2023 earnings report.

"Gap has lost its brand relevance with its core consumer," Jonathan Reid, director of retail and consumer at Fitch Ratings, told The New York Times. "It's unclear where the brand sits. That was Mattel a few years ago."

Dickson served as President and COO of Mattel for almost 10 years, where he oversaw a portfolio of global brands and played a significant role in the company's transformation. John Aquino/WWD/Penske Media | Getty Images.

Under Dickson's leadership, Mattel successfully improved Barbie's image through creative marketing campaigns, diverse Barbie dolls and brand collaborations. The Greta Gerwig-directed Barbie had a blockbuster opening weekend, grossing $162 million, further highlighting Barbie's revival.

Related: From an Airbnb Stay at Barbie's Malibu DreamHouse to Frozen Yogurt Flavors and Park Benches—The 'Barbie' Movie Team Is Going All In on Marketing

Dickson, who was appointed to Gap's board in November 2022, will step down from Mattel on August 3 and join Gap on August 22.

"It's the work ahead that excites me most — the chance to work hand-in-hand with the teams to evolve Gap Inc. for a new era," Dickson said in a statement.

Gap's stock, which has declined 12% this year, rose by 8% on Wednesday following the announcement, per the NYT.

Madeline Garfinkle

News Writer

Madeline Garfinkle is a News Writer at BIZ Experiences.com. She is a graduate from Syracuse University, and received an MFA from Columbia University. 

Want to be an BIZ Experiences Leadership Network contributor? Apply now to join.

Starting a Business

These Brothers Started a Business to Improve an Everyday Task. They Made Their First Products in the Garage — Now They've Raised Over $100 Million.

Coulter and Trent Lewis had an early research breakthrough that helped them solve for the right problem.

Business Ideas

70 Small Business Ideas to Start in 2025

We put together a list of the best, most profitable small business ideas for BIZ Experiencess to pursue in 2025.

Franchise

How to Prepare Your Business — And Yourself — For a Smooth Exit

After decades of building your business, turning it over to someone else can be emotional. But with the right mindset and a strong plan, it can also be your proudest moment.

Franchise

10 No-Office-Required Businesses You Can Start for as Little as $5,000

With strong Franchise 500 rankings and investment levels starting under $5,000, these brands are ready for new owners to hit the ground running.

Business News

Here Are the 10 Jobs AI Is Most Likely to Automate, According to a Microsoft Study

These careers are most likely to be affected by generative AI, based on data from 200,000 conversations with Microsoft's Copilot chatbot.