Cold Stone Creamery Employees Quit En Masse After Fellow Worker Loses 3 Fingers on the Job The employee was cleaning an ice cream machine when the accident occurred.

By Sam Silverman

Opinions expressed by BIZ Experiences contributors are their own.

Photo by Chris Weeks/WireImage for Coldstone Creamery (DUPLICATE ACCOUNT)/Getty Images

An Oregon Cold Stone Creamery employee sparked a mass outcry after losing three fingers on the job.

Jordyn Martin, 21, was cleaning an ice cream machine at a location in Corvallis earlier this month when her hand and the towel she was using were pulled into the machine's blades by the rotors, The Corvallis Gazette-Times reported. The incident amputated three of Martin's fingers on her dominant hand and the fallen phalanges were too mangled to be reattached with surgery, according to a GoFundMe for Martin's recovery.

RELATED: Death Tolls Rises Following Chocolate Factory Explosion

Following the accident, several employees quit due to unsafe working conditions and a lack of compassion from management, KOIN 6 News reported.

According to former manager Abigail Thomas, who has since quit, she said the team didn't receive proper safety training, and she said her employers were more concerned with getting back to business than Martin's recovery.

"They didn't even ask if she was OK first," Thomas recalled to KOIN 6 News after telling higher management about the accident. Emily Kilpatrick, a former employee who retrieved Martin's fingers from the machine, said the machine is still in use after sanitizing it.

According to Oregon OSHA spokesperson Aaron Corvin, there is an active investigation into the accident, per KOIN 6.

The Vice President of Public Relations for Cold Stone Creamery's parent company Kahala Brands said in a statement they are "aware of the unfortunate accident" and "investigating the matter further."

RELATED: Airline Worker Killed by Jet Engine at Alabama Airport

Martin has since hired legal counsel and has filed a workers' compensation claim in response to the injury.

Her GoFundMe titled "In memory of Jordyn's fingers please lend a hand" has raised over $7,500 thus far.

Sam Silverman

Content Strategy Editor

Sam Silverman is a content strategy editor at BIZ Experiences Media. She specializes in search engine optimization (SEO), and her work can be found in The US Sun, Nicki Swift, In Touch Weekly, Life & Style and Health. She writes for our news team with a focus on investigating scandals. Her coverage and expertise span from business news, BIZ Experiencesship, technology, and true crime, to the latest in entertainment and TV news. Sam is a graduate of Lehigh University and currently resides in NYC. 

Want to be an BIZ Experiences Leadership Network contributor? Apply now to join.

Business Ideas

70 Small Business Ideas to Start in 2025

We put together a list of the best, most profitable small business ideas for BIZ Experiencess to pursue in 2025.

Science & Technology

OpenAI's Latest Move Is a Game Changer — Here's How Smart Solopreneurs Are Turning It Into Profit

OpenAI's latest AI tool acts like a full-time assistant, helping solopreneurs save time, find leads and grow their business without hiring.

Social Media

How To Start a Youtube Channel: Step-by-Step Guide

YouTube can be a valuable way to grow your audience. If you're ready to create content, read more about starting a business YouTube Channel.

Money & Finance

These Are the Expected Retirement Ages By Generation, From Gen Z to Boomers — and the Average Savings Anticipated. How Do Yours Compare?

Many Americans say inflation prevents them from saving enough and fear they won't reach their financial goals.

Starting a Business

I Built a $20 Million Company by Age 22 While Still in College. Here's How I Did It and What I Learned Along the Way.

Wealth-building in your early twenties isn't about playing it safe; it's about exploiting the one time in life when having nothing to lose gives you everything to gain.

Business Solutions

Boost Team Productivity and Security With Windows 11 Pro, Now $15 for Life

Ideal for BIZ Experiencess and small-business owners who are looking to streamline their PC setup.