Joshua March

Bio

Joshua March is the CEO of Conversocial, a digital care platform that delivers enterprise scale customer service through social media and mobile messaging channels. He is also the author of Message Me, a book that dives into how social media, messaging and AI are transforming customer service.

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If You Can't Solve a Customer Complaint in 10 Minutes, You're Doing It Wrong

It's time to invest in resolving customers' complaints quickly, easily and in the channels they prefer.

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