Carolyn Kopprasch

Bio

Carolyn is "Chief Happiness Officer" at Buffer, where the happiness team serves Buffer's customers and helps information flow back to the Product team. She doesn't believe in "scaling" support and instead is constantly learning how to make every conversation unique. 

Want to write for BIZ Experiences too? Apply to join BIZ Experiences Leadership network.

Latest

Business News

Why I Stopped Using 'Actually' and 'But' In My Customer Service Emails

Some words can detract from your message. Avoid them if you want to achieve more powerful and pointed communication.

More Authors You Might Like